UFAS will monitor and report monthly on your account position to ensure efficient and effective collection of all debts.

UFAS provides assessment and consulting services in the areas of enrollment management, financial aid processing, procedures and technology, FFELP to DL transition, accounts receivable, billing services, collections and pre-collections process, imaging, automated packaging and automated financial aid refunds. Consulting services include a written assessment of your current situation, needs and goals and our recommendations.

UFAS will evaluate your billing and communication systems and develop processes to automate bills and make recommendations to make your bills and charges clear and understandable. Our solution can be a paper or paperless process and is completely integrated with your student information system.

UFAS provides collection services for all back balances accrued by current and former students and monitors student accounts receivable to ensure the collection of revenue. A monthly cash receipts and aging report is produced and worked each month, with detailed reports of activity and collections efforts.

UFAS will assist you in conducting third party compliance audits, reviewing files to be audited and developing systems and processes to maximize compliance.

UFAS becomes the face of your institution, providing financial aid advising services for your current and prospective students via telephone, email, and web chat, on a primary and/or overflow basis. Advisors receive extensive initial and ongoing training and have access to your CMS. Advising services include:

Financial aid offices often lack dedicated IT resources or resources that can handle specialized requests. UFAS will be able to provide you focused IT support on a project basis or in more permanent roles. Examples of IT services include web design and development, systems integration, process automation, security, payment processing and computer telephony integration. UFAS IT staff is familiar with all major student information systems including Datatel, Banner, PeopleSoft, CampusVue, and numerous home-grown platforms.

As schools compete for non-traditional students in a difficult economy, financial aid is an even more critical component in student recruitment and retention. UFAS will work with yopu to develop process flows, training, messaging, and systems that enable enrollment management and financial aid operations to work together in more seamless, efficient ways.

UFAS will provide full-scale leveraging services including consulting, analysis, and ongoing management services. Our solutions focus on maximizing net tuition revenues, recruitment, retention, flexibility and competiveness.

UFAS provides on-site and off-site management services that fill specific leadership voids, including vendor management, loan processing, in-house call center and customer care, compliance and verification.

UFAS can administer your entire Direct Loan program using your current student information system. UFAS will originate, disburse, and reconcile on your behalf.

UFAS can efficiently provide your financial aid packaging functions remotely or onsite using your student information system based on an assessment of your goals .

UFAS provides collection services for all back balances accrued by current and former students and monitors student accounts receivable to ensure the collection of revenue. A monthly cash receipts and aging report is produced and worked each month, with detailed reports of activity and collections efforts.

UFAS creates and maintains a third party billing system for established or new accounts. The system will be managed with your student information utilizing all available automation.

UFAS will provide various training solutions including best practices in student service, compliance, call center management and back-end processes.

UFAS will complete verification for all students selected for verification by CPS or your institution. UFAS will collect required documents (tax returns, verification worksheets) from the student and compare the data to the student aid report for conflicts. UFAS will perform the actual verification of the student aid report. UFAS utilizes cost-effective electronic means to obtain documents and data increase processing efficiency.

UFAS will assist colleges with managing default rates for student loans, an area that is attracting more attention from the federal government especially since the inception of Direct Lending.  We create a partnership with others at the college including, academic and enrollment management staffs, to form a default management team. Rather than simply waiting for students to default, UFAS will work connect retention and default prevention programs, create early alert systems that notify students of repayment procedures when their enrollments are inconsistent, improve communication and financial literacy programs, and improved collections processes that include payment agreements before collections activities commence.<!--[endif]-->

UFAS will perform full audits of all completed financial aid files or just verified and C-code files. This will help ensure that the institution is in compliance for all audits, federal, state or internal. A sample audit could also be done. We audit a sample of financial aid files chosen for verification or c-coded and determine if those in the sample have been done accurately. This process also ensures that all required documentation is in the files and all appropriate corrections have been made to satisfy all regulations regarding proper awarding to students and fulfillment of institutional funding obligations.